Get QScend Academy

All new QScend clients receive QScend Academy for a year as a part of their initial contracts. It provides an effective tool for assisting your staff as it strives to build or enhance your organization's new or redesigned website or citizen service initiative.

QScend Academy also is our most cost-effective, ongoing training tool, one that can save your organizations thousands with continued renewal and the benefits below.

Subscription Benefits

Unlimited Access

  • All your users for one year

Video Instruction

  • Access to scores of quick, to-the-point instructional videos
  • Use any instructional video for ongoing staff and group learning and discussion sessions
  • Train new users quickly on the fundamentals through basic training

Online Learning Modules

  • QAlert Advanced Reporting and Certification Program ($199 value/user)
  • Unlimited students per year

Discounts on Learning Sessions

  • Free registration for monthly Knowledge Zone webinar instruction (unlimited)
  • $75 to $150 off webinar refresher training (depending on hours purchased)
  • $100 to $200 off onsite training packages (depending on days purchased)

Individual Video Conferencing/Screensharing Consultations

  • Unlimited 15-minute, 1-on-1, in-control panel sessions for quick feature reviews and questions-and-answers

Help Sheets and FAQs

  • Short and to-the-point help sheets for each and every task you may need to perform
  • Download and/or print as many as you need
  • Searchable FAQs related to how-tos, best product practices, tips, and tricks

Reports and User Dashboards

  • Access to a library of reports you can download and use in your QAlert installation

Certification Exams

  • Immerse yourself in your role, complete an exam, and earn a certificate (suitable for framing)
  • Free ($149 to $199 nonsubscribers)

Special Events

Boot Camps

  • Attend two-day intensive trainer-the-trainer certification class in Waterbury, CT
  • Subscriber price just $399 ($699 non-subscribers)

Trainer the Trainer 1/2-Day Sessions

  • Attend 3.5 hour train-the-trainer class in Waterbury, CT
  • Subscriber price just $149 ($299 non-subscribers)

User Groups

  • An extra $50 discount per registration (including early bird)
  • Special benefit package per person


The annual subscription rate is $749. Subscribe now by invoice.

Note: Benefits subject to change at any time.